II2P
International Institute of Physionutrition and Phytotherapy
21, rue Glesener-L-1631 Luxembourg-info@ii-2p.org-www.ii-2p.org

GENERAL TERMS AND CONDITIONS OF SALE
Physionutrition® and Phytotherapy Training Program—100% E-Learning
Version effective as of July 1, 2025

Article 1 – Identification of the Seller
II2P
(hereinafter “the Company”) is a public limited company (SA) with its registered office at 21, rue Glesener, L-1631 Luxembourg.
Registration Number: LU34676420 (Commercial and Companies Register, Luxembourg)
Intra-Community
VAT Number: LU34676420
Contact: info@ii-2p.org-www.ii-2p.org

Article 2 – Purpose and Scope
These General Terms and Conditions of Sale (“GTC”) govern the contractual relationship between the Company and any natural or legal person (“the Buyer”) wishing to purchase the Training Course. Any order implies full and unconditional acceptance of these GTC.
The GTC apply to both healthcare professionals and individuals (consumers as defined by Luxembourg and European law). Certain provisions, notably the right of withdrawal, apply exclusively to consumers and are expressly identified as such.

Article 3 – Course Description
The course is offered exclusively via e-learning (distance learning, entirely online). It includes:

  • 100 video-based instructional modules accessible on the Company’s online platform;
  •  50 video-based clinical case studies accessible on the Company’s online platform;
  •  Validated diagnostic guidance tools (QUIDAM, QUADO, and QUEEN questionnaires);
  •  Midterm assessments and end-of-course quizzes;
  •  A certification issued by the International Institute of Physionutrition and Phytotherapy.

The training program is structured into five parts: (I) Cell Biology and Metabolic Biochemistry, (II) Nutrition, (III) Phytotherapy, (IV) Physionutrition®, (V) Practical Consultation, followed by in-depth learning through clinical sessions. The detailed program is available at www.ii-2p.org.
The Company reserves the right to modify the educational content to improve or update it, without substantially reducing the scope of the training.


Article 4 – Prices and Payment Terms
4.1 Pricing
The prices applicable to the Training Program are determined based on the geographic region to which the Purchaser belongs at the time of registration. This region is defined by II2P based on the information provided by the Purchaser at the time of order.
The applicable price is the one displayed on the registration page corresponding to the Buyer’s geographic region and in effect on the date the order is confirmed.

Promotional Offer
Any promotional offers (including “Early Bird” offers) are announced on the II2P website and/or through any official communication channel (email, brochure, registration page, etc.).
Each offer specifies its validity period, terms and conditions, and the promotional rate offered for each applicable geographic region.
Any promotional offer is strictly limited to the period indicated on the II2P website and/or in any official communication channel. It is subject to the terms specified in the General Terms and Conditions of Sale.
Certain training courses may be offered subject to the availability of seats. In such cases, this limitation is indicated on the website and/or in any official II2P communication channel.
Once the maximum number of participants has been reached, registration is closed, even if a promotional offer is in effect, including when the promotional offer’s validity period is still ongoing.
At the end of the promotional period, the standard rate applicable to the geographic region to which the Purchaser belongs automatically applies, without prior notice.

Terms and Conditions for Accessing the Promotional Offer
Eligibility for the promotional rate is subject to:

  •  confirmation of the order before the end of the promotional period;
  •  full payment of the order or, in the case of installment payments, confirmation of the first payment before the offer expires;
  •  compliance with any specific conditions listed on the course description page.

Promotional offers, including the “Early Bird” offer, are neither retroactive nor combinable with any other discount code, promotional code, discount, or commercial benefit, unless expressly stated otherwise by II2P.
Eligibility for the promotional offer does not affect the legal right of withdrawal provided for in Article 6 of these Terms and Conditions.


4.2 One-Time Payment
Access to the Training Course is granted upon confirmation of payment (subject to the right of withdrawal; see Article 6).
The rate applied is final. It does not entitle the Buyer to any additional discounts and cannot be combined with any other discount, reduction, promotional offer, or pricing benefit, unless expressly stated otherwise by the Company.

4.3 Payment in 10 Installments
The Buyer authorizes the setup of a monthly direct debit equal to the monthly payment amount applicable to their geographic region and the rate in effect on the date of the order, to be charged to the credit card or bank account provided at the time of the order, for 10 consecutive months.

  •  The first direct debit will be processed on the order date.
  •  Subsequent direct debits will be processed on the same calendar date each month.
  •  If a direct debit fails, the Company may suspend access to the Training and require immediate payment of the remaining monthly installments.
  •  The Purchaser agrees to maintain valid payment methods throughout the entire payment schedule.

Payment in installments does not confer the right to early termination. All monthly installments are due in full, unless the right of withdrawal is exercised under the conditions set forth in Article 6.

Article 5 – Access to the Training Program
After payment is confirmed (or the first direct debit is processed), the Purchaser will receive their login credentials via email within 48 business hours.
Access is strictly personal and non-transferable. Login credentials are confidential. Any use by a third party may result in the immediate termination of access
without a refund. 
Duration of Access: The Purchaser has access to the platform for a period of 24 months from the date their access is activated. After this period, access may be terminated.

Article 6 – Right of Withdrawal (Consumers Only)
In accordance with the Luxembourg law of April 2, 2014, on consumer rights (transposing Directive 2011/83/EU), any Buyer who qualifies as a consumer has a right of withdrawal for 14 calendar days from the date the contract is concluded, without having to provide a reason.

6.1 Exercising the Right of Withdrawal
II2P-21, rue Glesener, L-1631 Luxembourg-info@ii-2p.org
The Buyer may use the standard withdrawal form included in the appendix to these Terms and Conditions.

6.2 Waiver of the Right of Withdrawal—Digital Content
When placing an order, the Buyer will be asked to explicitly check the following box:
“I request immediate access to the training course and acknowledge that I forfeit my right of withdrawal as soon as the digital content becomes available. ”
If the Buyer does not request immediate access, access to the Training Course will be deferred until after the withdrawal period has expired.

6.3 Refund
The right of withdrawal does not apply to business customers acting within the scope of their professional activities.

Article 7 – Intellectual Property
The Purchaser is granted a personal, non-exclusive, non-transferable, and revocable right of use, limited to private use within the scope of the Training Program.
Any reproduction, distribution, modification, or public communication of the content is strictly prohibited without the Company’s prior written authorization.

Article 8 – Liability
The Company undertakes to exercise the utmost care regarding the quality of the content but does not guarantee the completeness of the information, given the evolving nature of scientific knowledge.
The Company shall not be held liable in the event of a temporary interruption of the platform due to maintenance or force majeure.

Article 9 – Personal Data
The data collected is used exclusively for order management, access to the platform, and the business relationship.
The Buyer has the right to access, rectify, erase, and transfer their data by contacting the Company at info@ii-2p.org. The Privacy Policy is available at www.ii-2p.org.

Article 10 – Mediation and Dispute Resolution
In the event of a dispute, the Buyer is invited to contact the Company’s customer service department at info@ii-2p.org to seek an amicable resolution.

10.1 Consumer Buyers
Luxembourg Consumer Mediation Center (CMCL), 15 Boulevard Royal, L-2449 Luxembourg-www.mediateurconsommation.lu
The European Online Dispute Resolution platform is also available at: https://ec.europa.eu/consumers/odr

10.2 Business Customers
Any dispute shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

Article 11 – Governing Law
These Terms and Conditions are governed by Luxembourg law. For consumers residing in another EU Member State, the mandatory protective provisions of their national law remain applicable to them.

Article 12 – Amendments to the Terms and Conditions
Appendix – Standard Withdrawal Form (Consumers)
(Intended only for consumers wishing to withdraw from the contract. To be completed only if you wish to withdraw from the contract.)
 
Attention: II2P-21, rue Glesener, L-1631 Luxembourg-info@ii-2p.org
I hereby notify you of my withdrawal from the contract for the e-learning course “Training Program in Physionutrition and Phytotherapy.”
 
Ordered on: ___________________________
Purchaser’s name: ___________________________
Address: ___________________________
Signature (only if submitting a paper copy): ___________________________
Date: __________________________